Care & Maintenance


Decorative Line

Natural stone is one of the most durable and maintenance-friendly surfaces you can choose for your home project. With proper care and maintenance, stone will retain its original beauty and luster for years to come

Below you will find a list of some of our most commonly asked questions by customers. Can't find the answer to your question? Feel free to contact us, we are always ready to assist you with any questions you might have.


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How to care for Cambria

Maintaining Cambria is easy.

To keep your stone looking beautiful, wash the surface with a cotton cloth and warm water. A mild soap may be used if desired. Strong alkaline, acid, free radicals, and oxidizers will harm Cambria.  PLEASE DO NOT expose your surface to these cleaners regardless of their pH. These chemicals are corrosive and/or erosive to Cambria, and they do have the ability to attack any structure or surface. Please be mindful of the potential damages these products can have on your surface

Cambria is NOT fracture proof nor is it heat proof in any form.

Cambria should not be exposed to any of the following products: bleach, oven cleaners, Comet®, Soft Scrub®, SOS®, products with pumice, batteries, paint removers, furniture strippers, tarnish or silver cleaners, or the like. Abrasive and harsh scrub pads should not be used on Cambria. Sealers, penetrants and topical treatments should not be applied under any circumstances. These products will cause the gloss to appear dull or inconsistent and will wear off. For further information on the potential harms to Cambria please call 1-866-Cambria.

  1. Cambria is a quartz product, and the variation in the quartz pattern, color, shade, shape, and size are innate and distinctive characteristics of this product. These unique characteristics do not affect the overall performance of the product it any way.
  2. Cambria is the most durable of natural stone products.  Although it is more resistant to surface damage it is not chip-proof. Chips in the stone can be caused by objects hitting the surface edges particularly at sinks or dishwashers. Minor knife slips will not harm Cambria; however, no stone is scratch proof. Markings will be more noticeable on monotone Cambria designs rather than multi-colored surfaces.
  3. Seams will be visible as Cambria is not a seamless product.  The Cambria pattern and shade may change where seams appear on material.
  4. Rapid change of temperature, especially near the edges, will damage natural stone surfaces.  Cambria is not able to withstand the direct transfer of heat from cooking products such as pots, pans, crockpots, etc. A trivet or hot pad are always recommended to prevent Cambria from heating.
  5. Cambria is to be used for structural support. 1cm Cambria thickness is used for surface finishes such as fireplaces, walls, and showers, while 2cm and 3cm thicknesses are used for countertops.
  6. Cambria surfaces that have a semi-polished finish (1cm) will not shine and will soil and soiling will cause the appearance of stains.
  7. Please prepare walls and cabinets before Cambria installation to ensure the best finished product.  Be sure all areas are structurally sound, level, straight, etc. lack of which may cause poor installation, seam fit, and inconsistent overhang and placement of the countertops.
  8. MARVA will supply slabs based on the model/template information, and we are not responsible for the accuracy of the information provided.

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How to care for Neolith

Maintaining Neolith is easy.

Neolith countertops are easy to clean. Wash the surface with a cotton cloth and warm water. A mild soap may be used if desired.  Food particles cannot penetrate the stone guaranteeing good hygiene. Stains from lemon juice, vinegar, olive oil, wine and coffee can be removed easily, and even strong cleaning agents do not affect Neolith countertops. Neolith is heat resistant, and pots and pans do not damage or discolor the surface.

Special consideration with the ceramic knives:

A Neolith surface can be scratched with ceramic knives so please use careful consideration when utilizing this cutlery.


Everyday cleaning

  1. A microfiber cloth may be utilized to remove dust from the stone, and Neolith surfaces can be cleaned daily if necessary.
  2. Rinse with warm water and dry with a cloth or similar. Wash Neolith countertops with warm water and mild soap. Avoid using cleaners with hydrofluoric acid and its derivatives.
  3. Please dry surfaces immediately if liquids are spilled. Stains are easily removed when you clean and dry them promptly.
  4. Application of waxes, impregnating agents, and oily soaps, are not advisable nor are they necessary. Please read ingredients of detergents as some contain polishing additives and waxes that will leave an oily film on the surface of Neolith after several washes.
  5. The edges of a Neolith surface are the most sensitive to damage.  Please do not hit surfaces with blunt or heavy objects that could cause the surface to chip or break.

TIP:

Apply treatment to spots and stains and examine closely.  If the spot is lighter or reduced the treatment is working and continue to apply until the stain is completely removed.

Suggested detergents to clean general stains

Some stains may not be removed by general cleaning and specific procedures will need to be used.  Clean the surface as soon as possible as the amount of time a substance stays on the surface is very important.

Below are some agents are utilized for specific stains:

Types of Stains
Types of detergents

Grease

Alkaline / Solvent

Oil

Solvent

Ink

Oxidant / Solvent

Rust

Acid

Lime

Acid

Cement

Acid

Wine

Alkaline / Acid

Coffee

Alkaline / Solvent

Rubber

Solvent

Plaster

Acid

Epoxy glues

Solvent

Candle wax

Solvent

Iodine

Oxidant

Blood

Oxidant

Ice cream

Alkaline

Resins

Solvent

Fruit juice

Oxidant

Permanent marker

Solvent

Aluminum scratches

Acid

Acid: Acidic cleaning products: descalers, cement removers… Alkaline: Basic cleaning products: ammonia, degreasers… Solvent: Universal solvent, thinner, turpentine, acetone, alcohol... Oxidant: Diluted hydrogen peroxide or bleach…

Please follow manufacturer recommendations for dosage and time during cleaning process of the Neolith surfaces.

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How to care for Granite

Maintaining Granite is easy.

Granite, like most other porous natural stones, needs to be sealed on a regular basis.  Due to their porosity, many naturals stones are susceptible to staining and sealing them on a regular basis greatly reduces the chances of stains.

Cleaning granite can be done simply with mild soap and water.  Common name brand cleaners that state natural stone as one of their applications are also acceptable.  Bleach and heavy duty cleaners are not recommended and can damage the granite while using them to for cleaning.

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How to care for Marble

Maintaining Marble is easy.

Marble, like most other porous natural stones, needs to be sealed on a regular basis.  Due to their porosity, many naturals stones are susceptible to staining and sealing them on a regular basis greatly reduces the chances of stains.

Cleaning marble can be done simply with mild soap and water.  Common name brand cleaners that state natural stone as one of their applications are also acceptable.  Bleach and heavy duty cleaners are not recommended and can damage the marble while using them to for cleaning.

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How to care for Travertine

Maintaining Travertine is easy.

Travertine, like most other porous natural stones, needs to be sealed on a regular basis.  Due to their porosity, many naturals stones are susceptible to staining and sealing them on a regular basis greatly reduces the chances of stains.

Cleaning travertine can be done simply with mild soap and water.  Common name brand cleaners that state natural stone as one of their applications are also acceptable.  Bleach and heavy duty cleaners are not recommended and can damage the travertine while using them to for cleaning.

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How to care for Onyx

Maintaining Onyx is easy.

Onyx, like most other porous natural stones, needs to be sealed on a regular basis.  Due to their porosity, many naturals stones are susceptible to staining and sealing them on a regular basis greatly reduces the chances of stains.

Cleaning onyx can be done simply with mild soap and water.  Common name brand cleaners that state natural stone as one of their applications are also acceptable.  Bleach and heavy duty cleaners are not recommended and can damage the onyx while using them to for cleaning.

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How to care for Soapstone

Maintaining Soapstone is easy.

Soapstone is non-porous and does not need to be sealed. Mineral oil can be used to treat soapstone.  The oil does not seal or protect the stone, but speeds up the natural darkening process. You can re-treat your countertops every time the soapstone lightens.  It will take several coats of mineral oil for the soapstone to reach its final color.  After six to eight months of treating the countertops with oil the stone will stay permanently dark.

Cleaning soapstone can be done simply with mild soap and water.  Common name brand cleaners that state natural stone as one of their applications are also acceptable.  Chemicals and acids will not harm soapstone; however, these harsher solvents may remove the mineral oil treatment creating more maintenance.

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How to care for Limestone

Maintaining Limestone is easy.

Limestone, like most other porous natural stones, needs to be sealed on a regular basis.  Due to their porosity, many naturals stones are susceptible to staining and sealing them on a regular basis greatly reduces the chances of stains.

Cleaning limestone can be done simply with mild soap and water.  Common name brand cleaners that state natural stone as one of their applications are also acceptable.  Bleach and heavy duty cleaners are not recommended and can damage the limestone while using them to for cleaning.

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How to Care for Precioustone

Maintaining Precioustone is easy.

Precioustone like most porous natural stones needs to be sealed on a regular basis. Due to their porosity many naturals stones are susceptible to staining and sealing them on a regular basis greatly reduces the chances of stains.

Cleaning precioustone can be done with soap and water. Also common name brand cleaners that state natural stone as one of their applications are also acceptable. Bleach and heavy duty cleaners are not recommended and can damage the precioustone while using them for cleaning.

 

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